Refund policy

You may request a return within 30 days after receiving your item.

To be eligible, the item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.

To request a return, contact merlfeil884613@outlook.com. We will confirm the return address and instructions after reviewing your request. Do not send items before your return is approved.

Damages and issues

Please inspect your order when it arrives and contact us if it is defective, damaged, or incorrect so we can review the issue.

Refunds

We will notify you when we receive and inspect your return and confirm whether a refund is approved. Approved refunds are issued to your original payment method. Your bank or payment provider may need additional time to post the refund.

Contact us before returning opened consumable products or if you have questions about eligibility or return shipping.